GFOOD Asia reserves the right to collect personal data and information regarding website users. These data and information are necessary for managing each Customer’s order, as well as for improving the services and information that we offer our users. They may also be transmitted to companies that contribute to these relationships, as well as to those responsible for carrying out services and orders, for purposes of management, execution, processing, and payment.
These data and information are also kept for security purposes, in order to comply with legal and regulatory requirements.
Data we collect:
Name (when making a purchase )
Family Name (when making a purchase )
Company name (when making a purchase )
Address (when making a purchase )
City (when making a purchase )
Postcode (when making a purchase )
Country (when making a purchase )
State (when making a purchase )
Email (when signing up or when making a purchase )
Phone (when making a purchase )
Username (when signing up)
Password (when signing up)
Access information is also shared with our analytics provider, Google Analytics and Facebook using third party cookies.
GFOOD Asia will keep records of purchase orders and bills on a reliable and durable medium, representing faithful copies under the General Data Protection Regulation.
GFOOD Asia’s computerized records are hereby considered by all concerned parties to be evidence of the communications, orders, payments, and transactions between the parties.
by GFOOD The retention of the Personal Data will be for a maximum of 10 years and after such time will be destroyed. GFOOD Asia reserves the right to destroy Personal Data anytime before the 10 year limit.
by Google Analytics where it will be be retained for 38 months;
by Facebook Insights where it will be retained in accordance with the retention policy of Facebook.
At any time, you may request to have your Personal Data maintained by us returned to you or removed by emailing. Requests to access, change, or remove your information will be handled within thirty (30) days. To protect your privacy and security, we may take steps to verify your identity before complying with the request.
When successfully shown that you are the owner of certain Data , we provide you with all information we have about it. You may request erasure of all information from our database which we will comply if there is no regulation or obligation requiring it to be kept.
The Company will not share or disclose your Personal Data to any third parties, except:
where expressly indicated in the previous sections;
the Personal Data is provided through a business transfer by way of merger or other similar transactions;
the Company is required to cooperate with state or local governmental organizations or their agents to perform their duties or obligations pursuant to applicable laws and regulations, and such performance is likely to be precluded if the consent of the user must be obtained;
if the sharing or disclosure is requested by the owner of the Personal Data;
in any event we obtain specific consent from the owner of the Personal Data.
We may cancel an order if the Goods are not available for any reason. We will notify you via phone number or email address provided. The refund process will take approximately 5-7 business days and can show up within 1-2 billing cycling depending on your bank processing time.
Once the order has been created, paid or shipped for, you will not be able to cancel the order if you change your mind.