No questions asked and 100% money back
If you are not happy with our product, please assemble them in the original packaging, the boxes, jars, sachets or others containers and return to us also please be aware at least 51% of your first opened box product shall not be used.
For example: If you have to return sachet product you shall return unopened minimum 16 sachets (the original box contains 30 sachets).
How we return ?
- Wrap up your unwanted product and follow instructions.
- Contact us to get your returning Authorization code (RAC)
- Download the Returning and Refund initiation form (www.spiru4.me/refund). Fill details and send back to us
- Ship back the package and wait for your refund.
We will reserve the return policy if :
- We inspect all returned items are fraud.
- The purchased merchandise is more than 30 days after delivery
- more than 50% of the first opened box is consumed or damaged (Fresh, Tablet, Sachet).
- The product is not in their original packaging or the other unopened packages missing or are not sealed in original condition.
- The packages and product damages resulting from customer misuse, abuse, water, after receiving the purchased goods.
- You shall pay for the guarantee postage to ensure the loss and damages during delivery to us.
- Your refund will be processed within 14 days after we received the returned item(s) and all in the conditions of merchandise.
- The Returning and Refund initiationform shall be attached with your returning items with a valid RAC (Returning Authorization Code)
Returns Due to Our Error…We will make it right by:
- Sending you a replacement products without condition. We will cover the cost or any return shipping.
- If you change your mind and would like to get your purchase back we are please to receive and if the returning product is no defective and also the refund policy will be issued for you.
The product should be sent in its original packaging, at the Customer’s expense, to the following address:
GFOOD Asia Co.; Ltd.
66/4 Moo 3, Pakhlok, Thalang
Phuket 83110, Thailand